Mail Assistant

Lysis Mail Assistant

More oversight, less overload – your inbox thinks ahead.
The Lysis Mail Assistant automates the sorting, prioritisation, and processing of inbound emails so your teams can focus on higher-value work.

Request a consultation Product sheet (PDF)

Key Capabilities

  • Automated data capture from connected mailboxes
  • AI-driven categorisation and prioritisation of incoming emails
  • Summaries of relevant content within seconds
  • Integrations with third-party systems such as Microsoft Teams and Exchange, ERP, DMS, and more
  • Significant reduction in manual effort and processing time

Engagement Flow

  1. Analysis & Setup
    Assess email structures, workflows, and key mailboxes along with primary stakeholders
  2. Customisation & Pilot
    Tune the model, run internal tests, and align communication and training measures
  3. Roll-out & Support
    Integrate, train teams, monitor performance, and ensure quality

Integrations

  • Microsoft 365 (Exchange, Teams), ServiceNow, SAP, Salesforce
  • REST and webhook interfaces for third-party systems
  • Optional connectors to RPA or workflow platforms

Technology

  • EU-hosted n8n automation platform as orchestration layer
  • Azure OpenAI GPT combined with the trained Lysis model
  • Versioning for prompt and automation templates

Compliance

  • GDPR and EU AI-Act compliant logging
  • Role concepts and access separation for sensitive content
  • Quality monitoring and escalation management

Use Case Video

The Smart Mail Desk shows how the assistant analyses inbound email, prioritises workloads, and hands over structured tasks to your teams.

Demo: Automated inbox processing with the Lysis Mail Assistant

More Speed in Your Inbox

We demonstrate you live how the Mail Assistant relieves your inbound channels and keeps service levels stable.

Book a demo