Mail Assistant

Lysis Mail Assistant

More oversight, less overload – your inbox thinks ahead. The Lysis Mail Assistant automatically recognises which emails are important, organises them sensibly, and assists with processing. This reduces routine effort, keeps you in control, and frees up time for what matters.

Request a consultation Product sheet (PDF)

Key Capabilities

  • Automated data capture from connected mailboxes
  • AI-driven categorisation and prioritisation of incoming emails
  • Summaries of relevant content within seconds
  • Integrations with third-party systems such as Microsoft Teams and Exchange, ERP, DMS, and more
  • Significant reduction in manual effort and processing time

Engagement Flow

  1. Analysis & Setup
    Assess email structures, workflows, and key mailboxes along with primary stakeholders
  2. Customisation & Pilot
    Tune the model, run internal tests, and align communication and training measures
  3. Roll-out & Support
    Integrate, train teams, monitor performance, and ensure quality

Integrations

Easy connection to existing IT systems and processes

  • Seamless integration with common enterprise systems such as Microsoft 365 (Exchange, Teams), ServiceNow, SAP, Salesforce
  • REST and webhook interfaces for third-party systems enable flexible data and process integration
  • Integration into existing automations such as RPA and workflow platforms
  • No replacement of existing systems required

Technology

Modern, scalable platform with AI-powered automation

  • Central automation layer through EU-hosted n8n platform as orchestration and workflow tier
  • Azure OpenAI combined with the trained Lysis model
  • Used for intelligent processing and decision logic
  • Reusable automation
  • Versioning of prompts and automation templates
  • Traceable further development and easy scaling

Compliance

Regulatory security integrated from the start

  • Privacy-compliant logging in accordance with GDPR and EU AI Act
  • Compliance is an integral part of the platform, not an add-on module
  • Role-based access concepts and clear separation of sensitive content and user groups
  • Monitoring of response quality
  • Escalation mechanisms for critical or uncertain results

Use Case Video

The Smart Mail Desk shows how the assistant analyses inbound email, prioritises workloads, and hands over structured tasks to your teams.

Demo: Automated inbox processing with the Lysis Mail Assistant

More Speed in Your Inbox

We demonstrate you live how the Mail Assistant relieves your inbound channels and keeps service levels stable.

Book a demo