Voice Assistant

Lysis Voice Assistant

Your AI answers every call—friendly, efficient, around the clock.
The Lysis Voice Assistant automatically handles incoming calls, recognises intents, conducts structured conversations, and writes call notes—24/7.

Key Capabilities

  • Automated call intake, caller identification, and pre-qualification
  • Multilingual speech recognition with pause and context handling
  • Real-time dialogue using dynamic knowledge bases and follow-up logic
  • Creation of transcripts, call logs, and actionable recommendations
  • Integrations with telephony systems, CRM, or ERP platforms

Engagement Flow

  1. Analysis & Setup
    Capture existing telephony workflows, dialogue structures, and key contacts plus the routing logic supplied by the Customer
  2. Customisation & Pilot
    Tune and calibrate the voice model, connect target systems, obtain internal sign-off
  3. Roll-out & Support
    Deploy, train teams, monitor call quality, and fine-tune

Technology

  • VAPI via SIP or WebRTC for telephony integration
  • Whisper speech-to-text plus the Lysis AI model for real-time responses
  • ElevenLabs for natural speech synthesis and voice variations

Integrations

  • Connections to CRM, help desk, knowledge bases, and line-of-business systems
  • Webhook and REST APIs for customer-specific journeys
  • Available connectors for reporting and capacity planning

Compliance

  • Processing of personal data in line with GDPR and the EU AI-Act
  • Transparent announcements covering recordings and AI assistance
  • Optional logging for audits and quality assurance

See the Live Demo

The Voice to Journey demo illustrates how the assistant runs conversations in real time, resolves follow-up questions, and syncs outcomes directly into your systems.

Demo: Voice to Journey with the Lysis Voice Assistant

Scale Your Voice Service

We share a live call with you to demonstrate how the Voice Assistant increases availability and accelerates processes.

Schedule a live demo